Operations and Quality MBA TMA Essay Example | Topics and Well Written Essays - 4000 words

Operations and Quality MBA TMA - Essay Example n, including engine test cells, two foundries in Worchester 50 miles west of Northampton and a low volume engine plant at Wellingborough (Kimbereley, 2000). The Company has occupied the Northampton base since 1964, with a staff of about 425 and offers technologically advanced engine design, manufacture and test equipment (Ciber, 2005). The Company’s rich and varied history is set to continue, with activities as diverse as Racing, Aerospace, Medical equipment design and Confidential Consultancy work as part of the company profile. (Cosworth, 2007). Cosworth Ltd has introduced CIBER SAP’s All-in-one solutions in order to enhance the efficiency of their business operations. The Company was operating earlier with a disparate MRP system that contained a plethora of bespoke products and several old fashioned proprietary applications, which were not dynamic and did not provide real time data (Ciber, 2005). The goals of the new SAP implementation process that has been carried out at Cosworth is to reduce costs, cut down on wastes, establish best practices and improve the overall system performance (Ciber 2005). The SAP system will also allow for increased flexibility and improvements in reporting and planning. According to Jeremy Hill, the Head of business systems at Cosworth, the biggest advantage offered by the introduction of SAP systems at Cosworth is the facility to share documents, since earlier, there was no coordinated policy and facility to share documents with documents and designs being faxed and needing reassembly at the other end or being sent around on CDs, while the new e-service has helped in the delivery of an efficient and responsive customer service (Clark, 2006). The All-in-one SAP application also allows for the establishment of cross company synergies and an end to end data supply system, ensuring that there is improved reporting and decision making across the organization. (CIBER, 2005). This report will examine the Sales processes at